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Email Support

Get a response within 24-48 hours

support@quintalibrary.com
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In-App Help

Access our full Help Center

Open QUINTA App → Settings → Help
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Report a Bug

Help us improve QUINTA

bugs@quintalibrary.com

Frequently Asked Questions

How do I cancel my subscription? ◇

QUINTA is exclusively available on mobile via the Apple App Store and Google Play Store. Subscriptions are managed directly through your mobile app store account:

iOS (Apple App Store): Open Settings → Apple ID → Subscriptions → QUINTA → Cancel

Android (Google Play Store): Open Play Store → Profile / Menu → Payments & subscriptions → Subscriptions → QUINTA → Cancel

Your access continues until the end of the current billing period. You will not be charged again after cancellation.

How do I delete my account? ◇

Open QUINTA → Settings → Account → Delete Account. This permanently removes all your data including saved quotes, reflections, and preferences.

What are AI Credits? ◇

AI Credits are used for The Codex feature, which generates AI-powered analysis of quotes. Each analysis costs 1 credit. Premium subscribers receive monthly credits, or you can purchase additional credits.

Are my reflections private? ◇

Yes! Your reflections in The Scriptorium are encrypted and completely private. Only you can access them. We never read or share your personal writings.

Can I use QUINTA offline? ◇

You can view previously loaded quotes and your saved content offline. However, generating new quotes and AI analysis requires an internet connection.

How do I restore my subscription on a new device? ◇

Sign in with the same account on your new device. Go to Settings → Subscription → Restore Purchases. Your subscription will be automatically restored.

Still Need Help?

If you couldn't find what you're looking for, please email us at support@quintalibrary.com. We typically respond within 24-48 hours.